FAQ

How long does shipping take?

Orders ship from US warehouses in 1–2 business days and arrive in 3–7 business days. You'll get tracking by email.

Do you ship internationally?

Not yet — we currently ship within the United States only.

What's your return policy?

30 days, hassle-free. Unused items in original packaging — email shopzi803@gmail.com to start.

Are your products authentic / safe?

Yes. Every product is quality-checked before listing. Our LED device is CE-certified; serums are patch-test safe. Always follow the included instructions.

How do I track my order?

Your tracking number arrives by email when your order ships. Click it anytime for live updates.

Can I change or cancel my order?

If it hasn't shipped yet (within ~24 hours), email us right away and we'll do our best.